DISEÑO DE UN MODELO DE ADMINISTRACIÓN POR COMPETENCIAS PARA UN ORGANISMO ACREDITADOR EN MÉXICO

Abstract

Nowadays, Mexico and other countries, there are different forms of recruitment. In companies has increased the demand for knowledge and skills of staff that is committed to secure a place within an organization. The Mexican company needs to ensure that staff employed has certain powers was the catalyst for research on the topic of competency management. In this concept encompassing aspects of knowledge, behavior and both developed and innate abilities. In this paper a competence management model, which aims to help assess the skills of staff employed, and thus contribute to improving the operations of a Mexican company accreditation and increase customer satisfaction. We analyzed the proposals found in literature (considering that none of the models proposed above, could be implemented to solve this problem), of which some stages were selected from each of them, and so we designed a management model competency that covers the aspects necessary for comprehensive assessment.